At Atamis, we believe in procurement with purpose. As we evolve into a more modern and agile organisation, our goal is to ensure our platform continues to be a strategic driver of commercial value for your business. 

Part of our long term roadmap includes the development of multi-currency functionality. This planned update is designed to embrace global settings, allowing you to manage financial data with precision at the individual record level.

Objectives

We recognise that procurement operations often span multiple regions and financial requirements. We are planning these enhancements to ensure your system reflects the complexity of your evolving operations:

• Precision and Accuracy: By allowing currencies to be set at the field level rather than globally, we aim to enable you to store pipeline, project, and contract values in their native formats. This ensures that calculated financial data remains accurate and reliable.
• Empowered Reporting: We intend to provide full visibility across your entire portfolio. Future reporting and dashboards are being designed to view diverse currency data seamlessly, bringing the discipline and structure needed for informed decision making. 
• Adaptive Investment: This development is a key part of our promise to provide Adaptive solutions that continuously evolve to meet the long term needs of procurement. 

Approach

In line with our value of being Inventive, we are dedicating the necessary time to the rigorous technical research required for such a fundamental advancement. Because native multi-currency features are permanent once activated, we are taking a proactive and meticulous approach to our current planning phase: 

• Comprehensive Testing: We are currently conducting extensive research in isolated environments to ensure seamless performance across all Atamis apps, objects, and the Supplier Portal.
• Compliance First: We are specifically assessing the long term impact on UK notices for PA23 to ensure that future multi-currency notice publishing remains fully compliant and streamlined.
• Reliability Guaranteed: We do not believe in over promising. Our team is currently verifying how every template and tender process will function to ensure that, when we do move to delivery, the solution is robust and dependable.

Building on our commitment to providing a Supportive and inclusive experience, we are looking further ahead at how we can remove language barriers within the Atamis platform. Our goal is to ensure that our product is accessible to every user, allowing your team to engage with procurement processes in the language that best suits their needs.

Objectives

We believe that clear, native-language communication is a strategic driver of commercial value. We are exploring multi-lingual capabilities to bring greater clarity and consistency to your diverse operations:

• Inclusion and Adoption: By making the interface available in multiple languages, we aim to respect the diversity of your workforce, ensureing every team member feels empowered to contribute.
• Operational Clarity: Language should never be a barrier to efficiency. We want to ensure that field labels, instructions, and workflows are crystal clear, reducing the risk of misinterpretation and ensuring that your procurements remain consistent across all regions.
• Seamless Collaboration: Multi-lingual support is designed to facilitate responsive teamwork. It allows users from different linguistic backgrounds to interact with the same data and processes, strengthening the power of people and process within your organisation.

Key Benefits

• Risk Mitigation: Clearer understanding of system requirements leads to better data entry and more accurate compliance, safeguarding your procurement records.
• Future-Proof Operations: As your organisation grows and evolves, a multi-lingual platform ensures you are ready to support a diverse, modern workforce without technical friction.

AI agent for client tickets and simple voice calls

We have reached a significant milestone in our commitment to operational excellence and technological innovation. Since January, our Supplier AI Agent has been successfully managing nearly 10% of all supplier enquiries submitted via forms and email. These tickets are now resolved entirely without human intervention, ensuring that our partners receive immediate and accurate responses to routine queries. This shift has already begun to streamline our workflows and reduce response times across the board.

Building on this success, we are consistently expanding the capabilities of the Supplier AI Agent to encompass more complex scenarios. As we refine these processes, we are also preparing to launch our Client AI Agent during the second quarter of the year. This new deployment will handle support forms and email-based tickets, providing you with the same level of rapid, automated resolution that our supplier network is currently experiencing.
Furthermore, we are preparing to introduce an AI voice agent designed to manage straightforward telephone enquiries from suppliers. We recognise the importance of personal connection, so this system is being built with a clear pathway for callers to request a conversation with a human representative at any time. This multi-channel approach ensures that automation serves to enhance, rather than replace, the high standard of service you expect from us.

Atamis documentation management update

We are pleased to announce a significant update to how we manage and share information with you. At Atamis, we recognise that having access to accurate, timely, and easy-to-find guidance is essential for your success. To ensure you always have the most reliable information at your fingertips, we are implementing a new documentation framework that prioritises clarity and accountability.

The cornerstone of this strategy is the establishment of a single source of truth. Moving forward, all official product guidance, release notes, and service updates will be hosted exclusively on our Zendesk platform. This consolidation eliminates the confusion of fragmented data and ensures that when you search for an answer, you are seeing the definitive version.
To maintain the highest standards of accuracy, we are assigning dedicated internal owners to every category of documentation. These teams will be responsible for ensuring that any product release, bug fix, or process change automatically triggers an immediate update to the relevant guides. We will also introducing a quarterly audit cycle for all client-facing articles to ensure they remain current and comprehensive.

You will notice several improvements to your experience over the coming months. We have enabled the Follow feature on all public sections of our Zendesk knowledge base. By following specific categories, you will receive automatic notifications the moment an article is updated or a new feature is announced. Additionally, we are committed to publishing detailed release notes and announcements prior to any new updates going live, giving your team the time needed to prepare for changes.
Our goal is to reduce the time you spend searching for answers and to ensure that our AI agents and support teams can provide even more accurate first-time responses. This transition will be phased throughout 2026, with significant updates to our article library completed by June and a fully integrated release management process in place by September.

Development infrastructure improvements

Over the last few months our Development team has been busy working on delivering improvements to our development infrastructure, which is a significant internal milestone that directly translates to a more stable and predictable experience for your business. By moving our internal testing into these highly controlled, temporary environments called ‘Scratch Orgs’, we can isolate every new feature or bug fix from the complexities of a permanent setup. For your organisation, this means the updates you receive will have undergone a more rigorous and “clean” validation process, significantly reducing the likelihood of unexpected issues appearing in your live system after an upgrade.

Furthermore, these new methods allow our engineering team to work with much greater speed and precision. Because we can now replicate a fresh environment in with minimal effort, we can identify and resolve potential conflicts between our package and standard Salesforce configurations far more quickly than before. This results in a higher standard of software quality and a faster turnaround time for the critical fixes and enhancements that your teams rely on to remain productive.

As we look towards further platform level enhancements later this year, these benefits will only intensify. We will continue to make architecture improvements that will allow us to deliver updates with even greater frequency and less manual intervention on your part. It essentially modernises the plumbing of our software, making it more resilient and easier to scale as we grow. This transition ensures that you are supported by a product built on the latest industry standards, providing a future-proof foundation for your operations.

At Atamis, we believe in procurement with purpose. Our evolution into a modern, agile organisation is driven by the power of people and innovation. To ensure our platform continues to empower your strategic goals, we created Atamis Communities.

What is Atamis Communities?

Atamis Communities is our dedicated, interactive platform where you, our clients, can take part in our product discovery journey.

It’s more than just a feedback tool; it’s a collaborative space designed to ensure we work in partnership with our clients and keep you informed. 

• Submit Ideas: Share your inventive suggestions for new features or enhancements directly with our product team. 
• Vote & Prioritise: See what other procurement professionals are suggesting and vote on the ideas that would add the most value to your daily operations.
• Stay Informed: Access the latest product news, updates, and participate in surveys to help us refine our roadmap.
• How to Get Involved: Submit a support ticket requesting access to Atamis Communities and we will get it set up for you to access it within your Salesforce environment.

Community Insights: Shaping the Future of Atamis

To ensure our long-term vision is intrinsically aligned with your needs, we have conducted a high-level analysis of the activity within Atamis Communities. By evaluating both the volume of ideas submitted and the weight of community votes, we have identified clear strategic priorities that are directly influencing our product roadmap.

1. Key Themes: What You’re Telling Us

Our analysis categorises community interactions into distinct themes. The data reveals a powerful consensus: while new features are welcome, the optimisation of current workflows is the highest priority for our users.

• User Experience (UX) is Paramount: Ranking as the most engaged category after general “Product Improvement,” UX-related ideas (such as navigation, button clarity, and progress indicators) account for a significant portion of all community activity.
• Module-Specific Focus: The Tender App and Supplier Portal are the most discussed modules, suggesting these are the areas where efficiency gains have the most immediate impact on your daily operations.
• Refinement over Novelty: The high volume of “Product Improvement” submissions compared to “New Feature” requests indicates a community desire for a platform that is more Agile and polished in its existing core functions.

2. Voting & Idea Trends

Engagement has seen distinct peaks, particularly in December 2025 and March 2026, where voting activity surged, tying in with the full launch of Atamis Communities. As it is relatively recently that we completed our transition to Atamis Communities we shouldn’t extrapolate too much from trend data, but some key highlights do stand out.

• UX Opportunities: Voting for User Experience improvements has remained consistently high throughout the year, peaking significantly in late 2025. This sustained interest confirms that UX is not a fleeting concern but a strategic necessity for our clients.
• Spike in Tender App: We have seen a steady increase in interest regarding Tender App reflecting a focus on evolving the existing tools available to user.

Success Stories

Delivered:

We have recently closed the loop on some of the earlier community requests, focusing on immediate efficiency gains:

• Enhanced Task Page Control: We have implemented the “Task Page – task order field” idea, allowing for custom ordering of tasks to better reflect your unique internal processes.
• Streamlined Data Entry: Following client feedback, we have enabled direct data entry for due dates, removing unnecessary steps and making date management faster and more reliable.

In Progress:

The most exciting part of our current roadmap is directly inspired by the high volume of UX and Tender App feedback we’ve received. We are currently channelling significant engineering resources into our most requested area:

The Evaluation & Moderation Journey (Targeted for August Release)

You told us that the evaluation phase is the most critical and time-sensitive part of the tender process. In response, we are building a completely redesigned Evaluation & Moderation experience. This is not just a visual update; it is a fundamental shift toward a more Adaptive and Supportive journey.

Intelligent Navigation: Addressing the community’s top-voted UX concerns by streamlining how users move through complex scoring sets.

Guided UX: A new, intuitive interface designed to reduce the administrative burden on evaluators.

Enhanced Visibility: Clear progress tracking to ensure moderation stays on schedule.