Supplier Performance & Risk
Know which suppliers are performing and which need your attention. Turn supplier data into proactive performance and risk management. Atamis gives procurement teams a connected view of supplier performance, risk, contracts, issues and relationships, helping you identify problems earlier, hold suppliers accountable and focus procurement effort where it can have the greatest impact.
How confident are you in your supplier base?
Your organisation may have hundreds or thousands of suppliers, but not every relationship requires the same level of oversight.
The challenge is knowing which suppliers are critical, which are underperforming, where risks are emerging and whether agreed contractual commitments are actually being delivered.
When supplier information is fragmented across spreadsheets, emails, contracts and different systems, it becomes difficult to answer fundamental questions:
- Which suppliers are critical to our organisation?
- Are strategic suppliers meeting their agreed KPIs and SLAs?
- Which suppliers are currently underperforming?
- Where are our greatest supplier risks?
- Which risks or issues require immediate attention?
- Are supplier performance issues being followed through to resolution?
- When was each supplier last reviewed?
- Can we demonstrate effective supplier governance?
Atamis brings the information together so procurement teams can manage suppliers proactively rather than reactively.
Create a complete view of every supplier
Bring supplier information, performance, risk and contracts together in one place.
Create a central supplier record containing the information procurement teams need to understand and manage each relationship.
See supplier details alongside contracts, performance measures, risks, issues, reviews and other relevant procurement activity, giving teams the context to make better decisions.
Identify underperforming suppliers
Spot performance problems before they become bigger issues.
Monitor supplier KPIs, SLAs and agreed performance measures to identify declining performance and recurring issues. Apply the right level of management to the right supplier.
Focus governance and relationship management resources where they can make the greatest difference.
- Spend
- Strategic importance
- Risk
- Category
Measure supplier performance against what was agreed
Turn supplier performance into something you can actively manage.
Define KPIs, SLAs and performance measures aligned to contractual and operational requirements.
Track performance over time, record review outcomes and identify areas requiring action, creating a clear connection between what a supplier promised and what they actually deliver.
- Connect supplier performance to contracts
- KPIs and SLAs linked directly to contract record
- Give procurement improved visibility
- Provide stronger basis for corrective action
Bring external supplier intelligence into Atamis
Combine your internal supplier knowledge with relevant external data.
Integrate third-party supplier information into Atamis to enrich supplier records and support ongoing due diligence, assurance and risk assessment.
Give procurement teams a more complete picture of supplier health without forcing them to manage information across disconnected systems.
- Dun & Bradstreet
- Companies House
- Alpha Vantage
- and more
Why procurement teams choose Atamis for supplier performance & risk
One connected supplier record
Bring supplier information, contracts, performance, risk and governance activity together rather than managing them across disconnected tools.
Performance linked to contracts
Monitor suppliers against the KPIs, SLAs and obligations that were actually agreed.
Proactive risk management
Identify, assess and manage supplier risks and issues before they become larger operational or commercial problems.
Proportionate governance
Segment suppliers and tailor governance according to value, criticality and risk.
Actionable supplier intelligence
Turn supplier data into actions, decisions and procurement priorities rather than simply reporting on it.
Connected source-to-contract
Bring supplier insight into procurement planning, sourcing and contract management to support better decisions throughout the commercial lifecycle.
Are you managing supplier risk or simply reporting it?
See how Atamis can help your procurement team identify supplier risks earlier, improve performance management and build stronger, more accountable supplier relationships.
FAQs
What is supplier performance management?
What is supplier performance management?
Supplier performance management is the structured process of monitoring, reviewing and improving how suppliers deliver against agreed contractual, operational and commercial requirements. It typically involves KPIs, SLAs, performance reviews, issue management and corrective actions.
Why is supplier performance management important?
Why is supplier performance management important?
Effective supplier performance management helps organisations ensure that suppliers deliver the service, quality, value and outcomes agreed in their contracts. It can also help identify underperformance early, support continuous improvement and provide evidence for commercial and contract decisions.
Why is supplier risk management important for procurement?
Why is supplier risk management important for procurement?
Supplier failures can affect operational continuity, costs, service delivery and organisational reputation. Effective supplier risk management helps procurement teams identify critical exposures, prioritise mitigation activity and maintain appropriate oversight of important supplier relationships.
How do you measure supplier performance?
How do you measure supplier performance?
Supplier performance can be measured using agreed KPIs, SLAs and other performance indicators relevant to the contract and relationship. Regular performance reviews, trend analysis and documented actions help organisations assess whether suppliers are meeting expectations and where improvement is required.
How can technology improve supplier performance management?
How can technology improve supplier performance management?
Supplier management technology like Atamis can centralise supplier information, automate workflows, monitor KPIs and SLAs, track risks and issues, and provide reporting across the supplier portfolio. This gives procurement teams greater visibility while reducing the administrative effort associated with supplier governance.
How does Atamis help manage supplier performance and risk?
How does Atamis help manage supplier performance and risk?
The Procurement Act 2023 extends transparency and reporting requirements into the contract management phase for UK public-sector contracting authorities, including requirements relating to contract performance, modifications and payments. Effective contract governance and reliable contract data therefore play an increasingly important role in supporting public-sector procurement teams.
How does Atamis help with contract compliance and governance?
How does Atamis help with contract compliance and governance?
Atamis provides a connected environment for managing supplier information, performance, risks, issues, contracts and governance activity. Procurement teams can monitor supplier performance, track actions, assess risk and connect supplier management with the wider source-to-contract lifecycle.
Can Atamis track supplier KPIs and SLAs?
Can Atamis track supplier KPIs and SLAs?
Yes. Atamis can capture and monitor supplier KPIs and SLAs, allowing procurement teams to track performance against agreed measures, record review activity and identify areas requiring action.