Circle Health Group set out to modernise its procurement function; with growing demands on compliance, reporting and operational transparency, they were looking for a unified system that could bring everything together – contracts, suppliers, tenders and approval workflows – into a single, user-friendly platform.
They were looking for a more structured, efficient and proactive procurement environment that would support smarter decision-making across the business and free up time to focus on strategic goals.
A Clear Need for Change
Before implementing Atamis, Circle Health’s procurement team was juggling a patchwork of disconnected tools and processes. Contracts were stored in different locations across the business; there was no formal system for supplier onboarding and communication often took place over email with no central record. Duplication of effort was a daily challenge and without the right tools, it was difficult to demonstrate the volume and impact of procurement’s work.
Increased demands around reporting – particularly in areas like sustainability, modern slavery and information security – made these challenges more urgent. The team needed a system that could improve visibility, ensure compliance and help embed consistent processes across departments. These requirements led them to implement Atamis’ Source-to-Contract Software Solution.
Unlocked Benefits
Since implementing Atamis, the healthcare provider has seen a measurable improvement in how procurement is managed, tracked and supported across the business.
A Single Source of Truth
With contracts, supplier data and tender documents stored in one place, the team now has full visibility across their procurement landscape.
Smarter Supplier Onboarding
What was once an inconsistent, email-based process is now a structured, automated system that simplifies onboarding and ensures critical compliance documents are always up to date.
Digitally Managed Procurement Pipeline
Atamis’ Pipeline App empowers the team to plan ahead more effectively, rather than working reactively, and to track activity against strategic goals.
Seamless Customisation
Atamis is built on the Salesforce platform, which introduces near endless possibilities for customisation as well as sophisticated integration capabilities.
Increased Efficiency
With streamlined approvals, automated document chasing and structured workflows, the team has seen a clear uplift in operational efficiency and responsiveness.
Support That Makes a Difference
Circle Health works with their dedicated Atamis Client Success Manager to collaborate decisively and ensure a tailored solution that meets their evolving needs.
“Atamis has brought greatly improved visibility of our supply chain and end to end procurement process. The reporting tools provide clear data to show what projects are active and what are required, and the flexibility of the system means that we can update information as and when needed. The Procurement team are continuing to build on the work done with the brilliant implementation team, ensuring that the platform is our one stop shop for all contracts for the business. The system has gained popularity throughout the business and is now sought after by several other departments.” Rebecca Dyson, Category Manager.
A Stronger Procurement Function for the Future
For Circle Health, implementing Atamis wasn’t just about solving short-term pain points – it was about laying the foundation for a more strategic, compliant and agile procurement function.
By centralising processes, improving visibility and reducing administrative burden, the team is now empowered to focus on what matters most: delivering value through the supply chain and supporting its stakeholders.
Looking for your own source-to-contract solution?
If these results resonate with you, our team would love to find out more about your unique procurement challenges and aspirations.
